How quickly are the products delivered?

If the ordered product is in stock, delivery can take between 10 - 20 days, depending on the complexity of the design and material availability.

I have an unexpected event, can you help me?

We have a wide range of products that can be customized and delivered to you. In case we have a tight deadline, we will prioritize your order as much as possible.

If the product isn't to my liking, what should I do?

Our desire is for you to fully enjoy the ordered items. If the piece is not to your liking, you can communicate this to us via email. An exchange can be arranged, modifications can be made, or you can request a return.

The product is not in stock. What should I do?

Most products can be custom-made. If the product is not in stock, it can be recreated. Please note that some out-of-stock products might have been subject to discounts. When placing an order for a product, the price will be the original one, not the one from the sale period.

Can the pieces be customized for me?

Monarh pieces can be tailored to your measurements. Most of them can be customized to suit your preferences. It's important to inform us in advance to avoid any issues related to material unavailability.

Need more info?


To get in touch with a Monarh consultant, call (+40) 770783753 or send an email to

If you want to try on products, make modifications, or purchase a made-to-measure product, you can visit our showroom in the Calea Mosilor area. Access is by appointment only at (+40) 770783753.

Opening hours: Mon-Fri: 10:00 AM - 7:00 PM

If you need more details, you can also leave us a message through the form below: