Shipping policy

DELIVERY WITHIN ROMANIA

Delivery is by express courier. Flat rate: 25 lei

Delivery times: 

  • In-stock products: 2–7 business days
  • Made-to-order products: 7-21 business days
  • Preorders and couture pieces: up to 60 business days (after you place your order, a Monarh consultant will contact you to help with your selection and confirm the exact delivery date) 

Standard product returns: within 14 days of receiving the product

Made-to-measure products and products altered at the customer's request cannot be returned or refunded.

DELIVERY WITHIN AND OUTSIDE THE EUROPEAN UNION

Delivery is by courier. Shipping costs are calculated at checkout according to the destination country.

ORDER UPDATES

Monarh products can be delivered worldwide. You will be notified by email when your ordered products are dispatched, and our team will contact you by phone to confirm the order.

Products will be delivered by courier to the address entered in the order form.

For more information about the delivery of your parcel, please contact us by email at office@monarhdesign.com. You will receive a confirmation call when your ordered product is handed to the courier. 

VIEW THE RETURN CONDITIONS AND RETURN FORM